1. Introduction
Welcome to the
Refund Policy of BULBHOST Premium-Hosting. This policy outlines the terms and conditions governing the refund
process for our hosting services. By engaging with our services, you implicitly agree to abide by the
stipulations outlined herein.
2. Refund Eligibility
Criteria
2.1. Timeframe
Refunds are applicable within a specified timeframe of 24
hours from the date of initial service activation.
2.2. Reason
for Refund
To be eligible for a refund, you must provide a valid and detailed reason
for the request. Valid reasons include technical issues, service dissatisfaction, or other circumstances
deemed justifiable by BULBHOST.
3. Refund Process
3.1.
Initiation
To initiate a refund, you must submit a formal refund request through our
designated support channel within the stipulated 24 hours timeframe.
3.2. Reason Validation
Our support team will carefully review the
provided reason for the refund. If the reason is deemed valid and falls within the eligible criteria,
the refund process will be initiated promptly.
3.3. Refund
Method
Refunds will be processed using the original payment method used for the initial
purchase. BULBHOST reserves the right to use an alternative method in exceptional
circumstances.
4. Non-Refundable Circumstances
4.1. Exceeding
Timeframe
Refund requests received after the 24 hours timeframe will not be eligible for
consideration.
4.2. Violations of Terms
Refunds will
not be granted if the user is found to be in violation of the Terms and Conditions or Acceptable Use
Policy.
4.3. Abuse of Refund Policy
BULBHOST
reserves the right to deny refunds in cases of suspected abuse or fraudulent activity.
5. Partial Refunds
5.1. Partial Usage
If your service has been
utilized partially, a prorated refund may be considered based on the unused portion of the
service.
6. Refund Notification
Upon approval of the
refund request, BULBHOST will notify you of the refund initiation, providing transparency and clarity
throughout the process.
7. Contact Information for Refund
Inquiries
For any inquiries, clarifications, or concerns regarding the refund process,
users are encouraged to contact our support team at support@bulbhost.tech or through the designated
support channel on our website.
8. Changes to Refund
Policy
BULBHOST reserves the right to modify this Refund Policy at any time. Users
will be notified of any significant changes, and the revised policy will be made available on our
website. Continued use of our services after such modifications constitutes acceptance of the updated
Refund Policy.
By engaging with BULBHOST Premium hosting services, you affirmatively acknowledge
that you have read, understood, and agreed to comply with the provisions of this Refund Policy. This
policy is designed to ensure fairness, transparency, and a seamless process for users seeking refunds in
eligible circumstances within the specified timeframe.